At Recherche Kennels, we deeply understand the value our clients place on making a meaningful and worthwhile investment in their families. They are looking to bring home not just any puppy, but a well-trained, beautiful, and healthy one that enriches their family life. Our clients are typically people of means who are intelligent and diligent with their money. They are looking for more than just a pet; they are looking for a family member. To ensure that you feel confident and comfortable with your choice, and to prove that we are the real deal and not a scam, here are the key things we do:
See Our Pups in Action
We put a lot of effort into creating very good videos. This way, you can see for yourself that we have excellent pups, and we actually show them trained. While we do have younger puppies, we prefer to list them a bit older so you can really see their training. Another option would be selling them younger, but then we’d have to rely on your trust in our training abilities. We do sell to repeat clients and through referrals at younger ages, but mostly, we make videos of the pups and typically sell them within a couple of weeks. We always include dates in our videos, so you know we’re not just reusing old footage. Once you reserve a pup, we continue to make videos every two weeks, including a microchip check on camera, so you’re assured that the trained pup in the video is indeed the one you’re getting.
BBB Rating
We’re proud to be accredited with the Better Business Bureau, holding an A+ rating. It’s a testament to our commitment to our clients’ satisfaction. An A+ rating doesn’t imply perfection, but it does show that when issues arise, we’re committed to treating our clients right.
Trust What Others Have To Say About Us
In the world of breeding, no one is perfect. Over time, any breeder will have some puppies with health or behavioral issues. It’s human nature for people to share bad experiences more readily than good ones. But despite this, we are proud to have very good reviews on Google, Facebook, and the BBB. For every 10 happy clients, maybe only one will write a positive review, but for every 10 unhappy clients, around 8 will share their experience. Our good reviews, therefore, are quite meaningful and reflect the satisfaction of our clients.
Safe & Secure Payment Options
We use a merchant account through Stripe to handle all major credit card transactions. Setting up this account was a rigorous process, more complicated than signing a mortgage! This adds a layer of security for you. If something goes wrong, you can always do a chargeback and get your money back. The difficulty in obtaining this account for a breeder, who typically might get paid via wire transfer, check, cash, or maybe PayPal, speaks to our legitimacy. Plus, a merchant account requires a secure website (SSL), which you can verify by looking for the lock icon or SSL certification in our website’s URL.
Come Visit Our Facility
We wholeheartedly welcome visits. We would love to have you come over anytime Monday through Saturday. The only thing we ask is that you fill out an approved application first. We believe we have some of the best facilities and staff around, and we are eager to show you what we offer. It’s a great chance for you to meet our pups and see them in action, giving you a real feel for the quality and care we provide.
We do all these things because we believe in building trust with action, not just words. We want you to feel completely at ease when choosing a Recherche puppy, knowing that you’re choosing a reputable, high-quality breeder.
